Real Time Employee Tracking and Monitoring Solution
Ontrek is a mobile and web based employee tracking app built to help businesses manage field teams, track attendance, and improve field operations with real time data.
Project Overview
Ontrek partnered with Epistic Technologies to create an employee tracking app for sales and service teams working outside the office. The goal was to ensure location visibility, attendance accuracy, and task updates from the field.
The solution was designed for sales tracking, route history, visit logs, and lead management—making it easier for supervisors to stay informed and for employees to complete tasks on time.
Key Project Objectives :
- Enable live location tracking of field employees
- Replace paper-based check-ins with GPS-tagged attendance
- Record visit updates and customer interactions from the field
- Manage leads, follow-ups, and task assignments in one place
- Give supervisors access to real-time performance reports
Challenges Faced by the Client
Managers had no way to view where field employees were leading to poor coordination and unnecessary delays.
Manual attendance entries led to timesheet issues, making payroll management time-consuming and error-prone.
Field agents couldn’t easily update visit outcomes, often causing missed follow-ups or unclear customer status.
Without a structured system, many sales leads were lost or followed up late, reducing the chances of conversion.
Employees often took long or unnecessary travel routes, which increased fuel usage and wasted productive time.
Supervisors couldn’t access daily reports or summaries to understand individual or team performance effectively.
Solution Offered by Us
Epistic Technologies built a mobile-first tracking system supported by a web admin panel, giving managers real-time insights while simplifying employee field reporting.
- Integrated live location tracking for field teams via GPS
- Mobile check-in/check-out with geo-coordinates
- Task assignment with real-time updates and completion status
- In-app visit reporting and lead logging tools
- Manager dashboard with activity, route, and attendance data
Core Features of the Solution Provided
Technologies Used
The mobile app was developed using Android (Java/Kotlin) with GPS support, while the web admin panel was built using Angular. Backend services were built using Node.js and a PostgreSQL database. Firebase was used for push notifications, and REST APIs were used for communication between components. Location services were integrated with Google Maps APIs for real-time tracking.
React.JS
Angular
.Net Core
MS-SQL
jQuery
Html/CSS
AWS
Slack
Asp.Net MVC
Software Development Life Cycle
Requirement Planning
Held workshops with the client to understand field operations and define tracking goals.
Interface Design
Created mobile-friendly designs focused on easy check-ins, task lists, and location views.
Backend Development
Built secure APIs and real-time sync services to manage employee data and activity logs.
Feature Testing
Ran test cases for GPS accuracy, offline sync, and form submissions on live field devices.
Deployment & Access
Published the app to app stores and launched a secure web dashboard for admin access.
Training & Support
Provided step-by-step onboarding materials and post-launch maintenance assistance.
See How We Improved Trauma Team Coordination
Project Result
The field force app boosted daily customer visits by 30% and improved route efficiency by 20%, contributing to a 25% rise in monthly sales per salesmen.
Client Testimonial
"With Epistic field force app, we can now track sales reps, assign tasks, and monitor field activity in real time. It’s accurate, fast, and has improved team efficiency."
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