Clinical Review Platform for ACS Compliance Case Study

Developed a secure trauma platform to track team arrivals, review events via synced video and vitals, and support ACS compliance with ECM/EHR connected clinical workflows.

10 +

Years In Business

110 +

Projects Delivered

100 +

Happy Clients

50 +

Countries Served

Project Overview

Respond Clinical aimed to improve trauma response accuracy, documentation, and post-event review in hospitals. Manual processes were causing data gaps, delayed audits, and compliance risks with ACS trauma care standards.

We developed a real-time coordination and review platform that connects team arrivals, video/audio events, patient vitals, and forensic evidence all into a single, secure system integrated with hospital infrastructure.

Key Objectives Addressed :

  • Automate logging of trauma team arrival times and roles
  • Enable synchronized review of video, audio, and vitals
  • Securely manage forensic media with access control
  • Integrate platform with EHR System and authentication systems
  • Support hospital compliance with ACS trauma standards

Challenges Faced by the Client

Trauma Team Arrival Logs

Trauma team arrivals were recorded manually, leading to missing data and unreliable logs, making ACS audits difficult to manage.

Manual, Error-Prone Documentation

Events were captured on paper or across various tools, causing gaps in timelines and unclear patient care histories during performance reviews.

Lack of Event Review Tools

There was no synchronized video and vital sign capture, limiting the ability to assess trauma case decisions and train new clinical staff.

Scattered Forensic Media

Photos and forensic files were stored across unsecured systems, creating risks in legal cases and delaying forensic response handling.

Disconnected Systems

No integration between trauma tools and the hospitals EHR system created duplicate work, errors, and incomplete trauma records.

No Central Oversight

Supervisors could not monitor trauma activities in real time, reducing their ability to intervene, guide, or audit team responses.

Privacy and Access Risks

No integration between trauma tools and the hospital’s EHR system created duplicate work, errors, and incomplete trauma records.

Delayed Quality Reporting

Trauma performance data was slow to compile due to manual logs, delaying hospital quality reports and feedback to clinical teams.

Client Type

Startup

Methodology

Agile/Scrum

Project Type

Web and Mobile app

Project Timeline

8 Month

Team Size

5 Members

Client Location

USA

Industry

Healthcare

Engagement Model

Staff Aumentation

Solution Offered by Us

We developed a real-time trauma system with secure media tools, EHR integration, team tracking, and forensic case management for audit-ready operations.

  • Access card logging for trauma team arrival records
  • Integrated video/audio synced with patient vitals
  • Secure vault for managing forensic images and reports
  • Admin dashboard with real-time monitoring and metrics
  • Live Video Recording and Review

Features We Developed:

Technologies Used to Build ECM Solution

We used React for the frontend, Node.js and PostgreSQL on the backend, AWS for infrastructure, and integrated HL7/FHIR protocols for EHR connectivity. Data security was handled with AES-256 encryption and AD-based authentication.

Software Development Process For Trauma Response Software

Discovery & Requirements

Identified platform goals by mapping trauma workflows, ACS needs, and hospital infrastructure limits.

Design & Prototyping

Designed screen flows and clinical dashboards to support accurate team tracking and event review.

Development & Integration

Developed arrivals, review, and forensic modules with secured APIs and audit ready architecture.

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System Integration

Integrated hospital EHR systems using HL7/FHIR and configured SSO via Active Directory protocols.

Testing & Validation

Executed hospital-based testing for reliability, performance, and HIPAA-aligned data protection.

Deployment & Training

Installed solution across hospital servers and trained staff through guided workflows and support.

See How We Improved Trauma Team Coordination

Discover how our software solution helped healthcare teams track arrivals, improve case reviews, and meet compliance goals.

Project Result

Centralizing case reports in the ECM/ECR system cut processing time by 60% and improved compliance, enabling the client to handle 40% more cases per month.

ACS compliance achieved
The hospital can now automatically track and log trauma team arrivals for every case, meeting the latest ACS trauma center requirements and simplifying verification audits.
Faster team response & coordination
Improved communication and accountability have reduced delays. Automated notifications and real-time logging ensure the trauma team assembles more quickly, enhancing patient response times.
Comprehensive case capture
100% of trauma activations are now recorded with synchronized video, audio, vitals, and event logs. Every resuscitation has a complete digital record, enabling thorough post-event analysis and team debriefings.
Streamlined performance reviews
Trauma performance improvement meetings became more efficient and insightful. Reviews that once relied on memory now leverage high-definition video replays and precise timelines, leading to more actionable feedback for the trauma team.
Reduced documentation errors
Integration with the EHR and automated data capture have eliminated duplicate data entry and human errors. Patient records and trauma registry submissions are more accurate and updated in real time.
Enhanced data security
Sensitive trauma data is now fully encrypted, access-controlled, and audit-logged, dramatically reducing privacy and liability risks. Forensic media handling is more reliable and secure, improving legal preparedness for trauma cases.

Client Testimonial

"Thanks to Epistic, we now have a hospital system that handles everything related to Trauma care with accuracy and speed. Patient care and administrative coordination have improved noticeably."

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