On Demand Pet Care App & Admin Panel for Indian Market
Wagkart is a mobile app and admin platform built for the Indian market to simplify pet care booking, service management, and subscription-based operations.
Project Overview
Wagkart was designed to make pet care services accessible for pet owners across India. The app connects users with local providers for grooming, walking, and vet care. The admin panel allows full control over bookings, payments, and user management.
To support growing demand in India’s pet industry, we developed Wagkart (mobile app) and iCareQuick (admin panel) to improve convenience, increase bookings, and automate operations.
Key Objectives Addressed :
- Enable direct booking of pet care services via mobile application
- Support recurring service models using in app subscriptions
- Provide admin dashboard to manage services, providers, and transactions
- Allow users to locate and select nearby pet care services using maps
- Track user activity, bookings, and performance through real-time reporting
Challenges Faced by the Client
No centralized tool for service scheduling made it difficult to manage bookings efficiently or attract new customers.
Staff relied on manual processes, leading to errors in scheduling and service delays.
The absence of a recurring payment feature limited their ability to offer reliable long-term service packages.
Clients hesitated to book due to no visible reviews, verified providers, or real-time tracking features.
Without an online presence, their services could not scale to other cities or expand customer base.
Inability to track booking trends or customer preferences made decision-making difficult and reactive.
Solution Offered by Us
We developed a complete solution that included a cross-platform mobile app and admin panel, offering automation, booking control, secure payments, and integrated location tracking.
- Built a subscription-based mobile app to schedule pet care services
- Delivered a feature-rich admin panel to manage operations, users, and payments
- Enabled Google Maps for location-based service discovery and provider matching
- Integrated payment gateway for seamless and secure in-app transactions
- Implemented analytics dashboards to monitor booking data and user behavior
Core Features Delivered
Need a Subscription-Based Pet Service App?
Technologies Used
We followed an architecture that supported real-time functionality, ensured secure transactions, and allowed easy maintenance. The tech choices were focused on long-term efficiency and platform flexibility.
React.JS
Angular
.Net Core
MS-SQL
jQuery
Html/CSS
AWS
Slack
Asp.Net MVC
Software Development Life Cycle
Discovery & Planning
Analyzed client goals, user needs, and business flow.
UI/UX Design
Created user-friendly mobile screens and admin workflows.
Agile Development
Iterative sprints ensured steady delivery and updates.
Quality Assurance
End-to-end testing across devices and operating systems.
Launch & Deployment
Released app on iOS and Android, admin on secure server.
Ongoing Support
Continued updates, feature rollouts, and performance checks.
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Project Result
After launching the pet care app, the client saw service bookings grow by 20% and unique user visits climb 30%, leading to a 15% uptick in quarterly revenue.
Client Testimonial
"Epistic built a reliable and user-friendly petcare platform that helped us launch faster and scale confidently. Their communication, delivery speed, and technical clarity were spot-on."
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