Restaurant ERP System

Client's Problem

  • Requirement of complete Purchase & Ordering System for the network of Franchise each operating as an individual unit
  • Required customer interactions and availability of self-managed interface to allow customers book the table and order food themselves
  • Food ordering could be take away parcel and also after the customer enters the premise
  • Desired customer feedbacks and social media integration
  • Desired a solution in less than 3 months with the budget less than USD $15000
  • Wanted availability of Smartphone platforms integration


  • Client Most customers of the client belonged to Europe with access to Smartphone
  • was willing to provide a Tablet for each of the tables to allow customers order food

Our Solution

  • We analyzed the requirement thoroughly and proposed a native iOS and Android application with various levels of access
  • Admin access would identify the franchise and client could centrally monitor daily, weekly and monthly collections
  • Mobile app fully functional with e-commerce features to allow customers view, book the table, order food, select delivery method and make payment using their mobile app
  • Automated emails shot to respective admin staff and the customers for order confirmation and fulfillment asking customer their feedback
  • Integrated social media and loyalty programs for registered users
  • Customers can post on social media when they visit the restaurant using location services and also post their reviews

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