UAE Based Online Platform for Buying Car, Health & Travel Insurance

Insurance Quote is a web and mobile platform enabling UAE users to compare and purchase car, health, and travel insurance online with faster processing and improved conversions.

10 +

Years In Business

110 +

Projects Delivered

100 +

Happy Clients

50 +

Countries Served

Project Overview

We partnered with Dubai-based company, to build a unified platform that simplifies online insurance purchasing across the UAE. The goal was to support high traffic, faster policy processing, and better customer outcomes.

Client wanted to build solution allows users to get real-time quotes, compare coverage, make payments, and download policies directly through mobile apps or website access.

Key Project Objectives :

  • Enable online purchase of car, health, and travel insurance
  • Deliver responsive web and native Android/iOS applications
  • Automate quote, payment, and policy issuance workflows
  • Improve conversion rates and user experience
  • Reach users across all Emirates with localized language support

Challenges Faced by the Client

Manual Process Delays

Quote generation and policy approvals were manual, causing delays in policy issuance and frustrating both staff and customers.

No Unified Platform

Insurance services were split across different systems, making it difficult for users to access car, health, and travel policies in one place.

Low Online Conversions

The outdated web presence lacked modern features, leading to poor user engagement and very low quote-to-sale conversion ratios.

Limited Mobile Access

The absence of mobile apps restricted on-the-go users, leading to drop-offs in customer journeys, especially among younger demographics.

Weak Analytics

The team lacked tools to track sales performance or user activity, making it difficult to identify drop-off points and improve the process.

Scattered User Data

Customer data was stored in multiple locations without central access, affecting the ability to follow up, cross-sell, or manage renewals.

Client Type

Startup

Methodology

Agile/Scrum

Project Type

Web and Mobile app

Project Timeline

8 Month

Team Size

5 Members

Client Location

USA

Industry

Healthcare

Engagement Model

Staff Aumentation

Solution Offered by Us

Epistic Technologies developed a single insurance platform with modern web and mobile interfaces that allowed real-time quotes, faster sales, and integrated analytics.

  • Web and mobile platform supporting car, health, and travel insurance
  • Integrated quote engine with insurer APIs for real-time pricing
  • Secure online payments with instant policy document generation
  • Admin panel for product updates, sales tracking, and reports
  • Bilingual interface (English/Arabic) for UAE-wide accessibility

Features We Developed:

Technologies Used

Built using secure, scalable modern tools suitable for high-traffic platforms. The tech stack supports fast load times, cross-platform compatibility, and integration with external systems.

Software Development Life Cycle

Requirement Gathering

Defined insurance categories, quote workflows, and user types through detailed client workshops.

UI/UX Design

Created wireframes and user flows ensuring simple, step-by-step navigation for policy selection.

Platform Development

Built secure backend services, web interface, and Android/iOS apps in parallel using agile sprints.

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API Integrations

Connected third-party systems including insurer APIs, payment gateway, and notification tools.

Testing & QA

Performed functional, load, and device compatibility tests to ensure stability before final rollout.

Deployment & Support

Launched web and mobile versions, provided training, and began 12-month maintenance and updates.

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Project Result

The insurance portal drove a 25% rise in quote requests and a 30% bump in policy purchases, shortening the sales cycle and lowering agent call volume by 40%.

Conversion Rate Growth
Improved quote-to-policy conversion by 37% within the first three months of launch due to simpler flow and faster response.
Faster Policy Issuance
End-to-end policy delivery time reduced from 2–3 days to under 10 minutes using real-time quote and payment automation.
Higher Mobile Usage
Nearly 60% of new traffic came from mobile apps, showing improved accessibility for users across all Emirates.
Reduction in Manual Work
Sales team workload dropped by 45% due to automation, allowing them to focus on follow-ups and high-value customers.
Accurate Performance Tracking
Integrated dashboards enabled the client to monitor key metrics, adjust pricing, and run focused marketing campaigns.
Improved Customer Retention
Renewal alerts and simplified repeat purchase process helped increase returning customers by 22% over six months.

Client Testimonial

"Epistic Technologies delivered a reliable insurance platform that made quote comparison and policy purchasing easy for our users. Team understood our market needs, integrated payment systems securely, and ensured the site works well across devices. We’ve seen a steady increase in leads and policy conversions since launch."

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