• How do you market a brand using social media?

    Nov 24, 2023

    Introduction

    Social media has become an integral part of marketing for brands of all sizes. With billions of active users across platforms like Facebook, Instagram, Twitter, LinkedIn, and more, social media offers an unparalleled opportunity for brands to build awareness, connect with customers, drive sales, and promote their products and services.

    In this comprehensive guide, we will explore proven social media marketing strategies and tactics to effectively promote your brand, engage your target audience, and achieve your business goals.

    Building Your Brand Identity and Presence Online

    The first step is establishing your brand's identity and presence on relevant social media platforms. This includes:

    Creating branded social media profiles and accounts across platforms like Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, etc.

    Ensuring brand consistency in profile images, cover photos, bios, messaging, and visual branding assets across accounts

    They are optimizing social media profiles for search visibility by including relevant keywords, location information, etc.

    Setting up Facebook business pages and Instagram business profiles for additional professional features

    Linking your profiles and enabling cross-posting across platforms

    Getting your branding right from the start will lend credibility, improve discoverability, and allow you to shape how your brand is perceived online.

    Identifying and Understanding Your Target Audience

    The key to effective social media marketing for your brand is understanding your target audience/buyer persona intimately. Important factors to research:

    Demographic data: age, gender, income level, location, etc

    Behavioral data: where do they spend time online, what content do they interact with, what platforms and communities are they actively part of

    Psychographic data: values, priorities, interests, and beliefs

    What motivates them and what pain points can your brand solve

    Understanding your audience will allow you to create resonant messaging and content tailored to their preferences. It will also guide your choice of platforms, and engagement strategies and help assess performance.

    Creating Engaging and Shareable Content

    Content serves as the lifeblood of your social media marketing. Well-planned and high-quality owned content allows you to shape the brand narrative, retain user attention amidst information overload, and drive engagement for sustained growth. Tactics include:

    Blog posts and articles that provide value to your audience

    Creative and short-form visual content like images, illustrations, infographics

    Videos ranging from interrupting short-form video ads to long-form YouTube video content

    Interactive content like polls, surveys, quizzes, etc & user-generated content from competitions and hashtags

    Ideally, focus on a content mix spanning multiple formats including blogs, videos, etc. Make content creation efficient by repurposing content across text, graphics, and videos and tailoring it for different platforms.

    Leveraging Influencer Marketing

    Influencer marketing has proven to be a highly effective social media marketing tactic for brands. Industry experts, thought leaders, and rising stars across niches can help amplify your brand message and credibility.

    Identify relevant influencers in your industry with engaged audiences

    Onboard influencers that align with your brand ethos for sponsored content partnerships

    Send them free products to feature in reviews and product unboxings on YouTube or blogs

    Compensate top influencers to post about your brand across their social media

    Reach out to micro-influencers with smaller but more engaged niches for promotions

    Executing a Hashtag Campaign to Boost Brand Awareness

    Hashtag campaigns when executed well can help raise awareness about your brand and increase user-generated content. Some examples include:

    Product Launch hashtag campaigns: Create a unique hashtag for the launch, spread awareness about it, and ask followers, and influencers to post their thoughts, and product images using your hashtag

    Contest hashtag campaigns: Run an exciting contest prompting users to create branded social content for it using your hashtag with influencer cross-promotion.

    Festival hashtag campaigns: Align special branded hashtags with festivals like Diwali offers or Christmas specials for greater visibility.

    Social Media Analytics for Measuring Success

    Measuring the metrics that matter is vital for assessing how successful your social media marketing efforts are. Important metrics include:

    Brand awareness using metrics like hashtag impression volume, hashtag reach, increase in @mentions

    Engagement metrics like Likes, Shares, Comments, and engagement rates measure how well your content resonates

    Growth metrics like follower count growth rate across channels

    Web traffic metrics tracking how many clicks social content gets to your website

    Lead generation metrics like Facebook lead forms, conversion to sales

    Set measurable targets for each metric category tailored to your objectives whether launching a product or boosting revenue. Track them constantly to make data-informed improvements.

    Sustaining Engagement Through Paid Social Advertising

    While organic content drives initial reach and engagement, paid social advertisements can help you expand at scale. Options include:

    Facebook and Instagram ads: Run video views, conversion and traffic-driving campaigns

    LinkedIn Sponsored Updates and Text Ads for B2B lead generation

    Pinterest product showcase and collection ads

    YouTube pre-roll and bumper ads for mass video reach

    Allocate monthly advertising budgets split testing different audience segments, creatives, and messaging for an optimal return on ad spend. Retargeting engaged visitors also works well.

    Leveraging the Viral Potential of Social Platforms

    Certain social platforms like YouTube, Facebook, and Instagram boast features or content formats primed for going viral rapidly. Leverage them in your marketing for maximum impact by:

    Posting Short Funny Shareable Videos tailored for the Facebook and Instagram video algorithm

    Launching Hashtag Challenges inviting User Generated Video Content on Instagram and TikTok

    Creating surprising Ads for YouTube's TrueView formats primed for virality

    Optimizing Social Media Profiles and Bios for Discoverability

    With so much competition for audience attention on social media, optimizing your profiles and bios can help people discover your brand organically. Tactics include:

    Including important keywords and phrases that describe your brand offering in profile bios across channels

    Adding location information like city and country to help local audiences find you

    Using consistent and recognizable profile images and cover photos across channels so brand assets reinforce each other

    Pinning key content like popular videos, website links, lead generation forms, etc to stay top-of-mind

    Adding clickable website and contact details to facilitate conversions

    Tagging location for local visibility and foot traffic

    Curating Your Website Content for Social Media Visitors

    While social platforms help discovery, your website offers opportunities to nurture visitors into customers. To facilitate this:

    Ensure website pages achieve high scores on page speed and mobile-friendliness checks for visitor retention

    Add social media follow buttons prominently throughout the site to continue engagement

    Feature web visitor retargeting ad pixels to create custom audiences for ads

    Publish “hero content” like guides, ebooks, and other gated resources in exchange for lead generation

    Curate products/services clearly with buy buttons, and calls-to-action to convert visitors

    Coordinating Paid Ads Across Search, Display, and Social

    To maximize ROI on paid media:

    Use Google Analytics campaign tracking UTM codes to measure website conversions specific to channels

    Build custom audiences off high-converting website visitors, video viewers, and lead form fillers for remarketing

    Ensure messaging consistency across platforms while tailoring to native ad formats

    Set daily budget caps then use A/B testing to identify and scale best-performing copy and creatives

    Emerging Social Media Platforms to Explore

    While incumbents like Facebook and Instagram work very well for social strategies, keep exploring emerging challengers as they gain traction among younger demographics. Options to test include:

    Chinese platforms like TikTok with engaging short video content possibilities

    Visual platforms like Pinterest and Snapchat pioneering unique AR experiences

    Audio-focused platforms like Twitter Spaces, and Clubhouse for voice-based community engagement

    Messaging platforms like WhatsApp Business, and Telegram for personalized outreach

    Testing new networks with potential early allows maximum time to optimize and scale communities in sync with platform growth. The key is staying agile, and data-informed while leveraging social media marketing best practices.

    Leveraging Shoppable Posts and Features

    With social media now influencing over 70% of purchase decisions, platforms are introducing shoppable features to drive conversions directly:

    Instagram and Facebook Shops: Set up an online storefront showcasing product catalogs easily purchasable within apps

    Shoppable posts: Tag products from the brand store in organic and paid posts enabling one-click purchases

    Product showcases on Pinterest, YouTube, and TikTok using product pins, shoppable video ads

    IG Checkout for simplified purchasing without leaving the app after product discovery

    These features remove friction from the buying journey. Track sales and LTV from customers acquired via shoppable social content.

    Geofencing Locations for Contextual Promotions

    Geofencing involves creating virtual geographic boundaries around locations like stores. When social media users enter these perimeters, targeted ads and messages can be triggered contextually. Uses include:

    Driving foot traffic to brick-and-mortar stores from nearby audiences

    Promoting events, festivals, and pop-up shops tied to specific venues

    Crafting custom audiences for future retargeting

    Location-based email or SMS signup list building

    Measure store visit conversions lifted by location-targeted social media ads optimized based on geography, demographics, and past purchase behaviors.

    Evaluating Audience Sentiment Analysis and Metrics

    Modern social media analytics provide rich audience listening and competitive intelligence:

    Sentiment analysis of brand mentions gauging positive/negative perception over time

    Review analyses measuring product satisfaction scores

    Demographic and interest analytics identify who engages you most

    Traffic sources analyzing referral channels beyond social posts

    Engagement visualization mapping best content across platforms

    Study analytics not just for vanity metrics but for strategic customer and content insights that fuel expansion.

    Conclusion

    By implementing the above social media marketing best practices combining organic community-building and paid advertising, you can elevate your brand, drive real business impact, and future-proof your strategy. Stay up to date on emerging platforms and innovations while tailoring efforts to your objectives and audience for success.

    FAQs

    What types of content work best on social media for brand building?

    Visual and video content tends to grab attention and drive engagement across platforms. Focus on shareable formats like photos, graphics, reels, shorts, stories, and live video. Useful and entertaining blogs and vlogs work too. Align content across text, images, and clips.

    How much should I spend on social media advertising?

    Allocate 5-15% of your overall digital marketing budget for social ads. Set daily maximum budgets per adset as well. You can start small at $10 a day, tracking conversion metrics carefully and scaling up budgets for winning creative and audiences.

    How do I make my social media content go viral?

    Tap into trending topics, and challenges, and leverage formats algorithmically favored for distributions like Instagram Reels. Use emotions like humor, surprise, and inspirational stories. Create content around events, and occasions maximizing shareability potential. Seed content with influencers.

    How often should I post on social media?

    1-2 times per day works best for Facebook, Twitter, LinkedIn. For Instagram, Pinterest aims for 2-3 posts per day optimally spaced out. For YouTube, 1 high-quality video per week with shorts interspersed. Listen to audience feedback on the ideal posting cadence as well.

    What are the best marketing strategies for LinkedIn?

    Focus less on hard selling and more on useful content, and discussions to build relationships with the professional audience. Use employee profiles for personal branding. Target content to buyer personas. Leverage LinkedIn groups and ads for generation awareness and network expansion.

    How do I grow my Instagram following organically?

    Post shareable content daily using relevant hashtags. Engage followers via IG stories polls. Run contests and product giveaways. Cross-promote Instagram content on other channels. Follow competitors and engage their followers. Partner with nano and micro-influencers.

    How do I track the ROI of my social media marketing?

    Use UTMs across links to track traffic and conversions per network. Measure engagement rates, low-funnel conversions, and website actions through pixels. Assess growth in awareness metrics like followers, and impressions and compare them to costs of content production, influencer partnerships, and ad spending.

    How important are influencers for brand building on social media?

    Influencer marketing helps brands tap into their existing engaged communities for an authentic boost in credibility and reach. It accelerates growth faster than organic efforts alone. Hence it is extremely effective when done right.

    What is the best way to optimize branded hashtag campaigns?

    Research availability. Include it prominently across visual assets and channel descriptions too for amplification. Brief influencers participating. Make it memorable and searchable while monitoring usage carefully. Run contests incentivizing user-generated content around it.

    How can I track competitors and hashtags in my niche?

    Use social media listening tools like Agorapulse, Keyhole, Socialert, etc. Track mentions of your brand name. Follow niche hashtags to analyze engagement levels, follower overlap, and conversation trends. This allows you to benchmark performance.

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